About UsThere's lots to know about Holy Cow Delivery - from how we got started to where our products come from, and everything in between. Lots of this information can be found here in our Frequently Asked Questions sections.
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Frequently Asked Questions
Answers11. What if I am not home when the delivery comes?
Typically, you do not need to be home. In most cases we deliver to coolers on your front porch, but we can also arrange to deliver to you refrigerator in your garage. Due to liability issues, it is our preference to not enter a customer's house. You will need to put ICE in your cooler if you are not going to be home, so that your products stay cold. We recommend to freeze some water bottles and place them in your cooler.
If you have an icecream delivery you will need to be home or provide us with garage access to place the icecream in your freezer. **IMPORTANT!** If you do not leave a cooler out, your driver will NOT leave your delivery unless you have made prior arrangements! This helps to ensure the milk doesn't freeze and burst in the wintertime nor will it spoil in the summertime! ** If we make the effort to bring it to you and you do not have a cooler out and we can not make your delivery we will charge a flat fee of 10.00 for a missed delivery fee, effective 6/30/2014. If you ever have any questions or would like to place an order please call 540.465.4742 or email us here. |
Questions1. Can you tell me more about Holy Cow Delivery?
2. Are you Organic? 3. Do you use Growth Hormones? 4. Tell me more about the meat and other products that you sell..... 5. Can I come out and visit your farm? 6. All of the milk is in a glass bottle. Is there a bottle deposit? 7. Who do I contact if I have a product problem? 8. What is the cost to have home delivery? 9. How often does the delivery come? 10. What time of day should I expect my delivery? 11. What if I am not home when the delivery comes? 12. What if I do not want delivery this week? 13. Are there any times that you do not deliver? 14. How do I pay? 15. Do I need to set up an account? 16. Why do we provide milk from 2 different creameries? 17. What is a standing order? 18. How long does the milk last? |
